Politique d’expédition


Shipping Policy – Qamarclock



This Shipping Policy describes how Qamarclock processes and ships orders placed through its online store.



1. Order Processing



All orders are processed within a maximum of 1 business day after payment confirmation. Orders are not processed on weekends or public holidays.



2. Delivery Times



Delivery times vary depending on the destination:


  • Europe: delivery within a maximum of 4 business days after shipment
  • Outside Europe: delivery within a maximum of 9 business days after shipment



Delivery times are provided as estimates and may be affected by circumstances beyond our control, such as carrier delays or customs procedures.



3. Shipping Costs



Shipping costs are calculated and displayed at checkout before the order is confirmed. Qamarclock reserves the right to modify shipping fees at any time.



4. Shipping Destinations



We ship to the countries available during the checkout process. Certain geographic areas may be excluded depending on carrier availability.



5. Order Tracking



Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number, where available, allowing you to follow the progress of your shipment.



6. Delivery Delays and Issues



Qamarclock cannot be held responsible for delivery delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our control.



7. Customs, Taxes, and Duties



Any customs fees, taxes, or import duties imposed by the destination country are the responsibility of the customer.



8. Incorrect or Incomplete Address



It is the customer’s responsibility to provide a complete and accurate shipping address. Qamarclock cannot be held responsible for orders that are not delivered due to incorrect or incomplete address information.



9. Lost or Damaged Packages



If your package is lost or arrives damaged during transit, please contact us as soon as possible so that we can initiate an investigation with the shipping carrier.



10. Contact



For any questions regarding this Shipping Policy, please contact us at:

Email: hello@qamarclock.com




This Shipping Policy applies to all orders placed through the Qamarclock online store.