Politique de confidentialité

Privacy Policy – Qamar

Last updated: January 12, 2026

Qamar operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Qamar is powered by Shopify, which enables us to deliver the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

• Contact information, including your name, billing address, shipping address, telephone number, and email address.
• Financial information, including credit or debit card numbers, payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including items you view, add to your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
• Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information;
• Automatically through the Services, including from your device when you use our products or Services or visit our websites, and through cookies and similar technologies;
• From our service providers, including when we engage them to enable certain technologies and when they collect or process personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Providing, customizing, and improving the Services. This includes fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences and interests, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, enabling product reviews, and personalizing your shopping experience, such as recommending products related to your purchases.
• Marketing and advertising. We may use personal information to send marketing, promotional, or advertising communications by email or other permitted channels, and to display online advertisements for products or Services based on your interactions with the Services.
• Security and fraud prevention. We use personal information to verify accounts, provide a secure shopping and payment experience, detect, investigate, or prevent fraudulent, illegal, unsafe, or malicious activities, protect public safety, and secure our Services.
• Communicating with you. We use personal information to provide customer support, respond to inquiries, deliver effective Services, and maintain our business relationship with you.
• Legal reasons. We may use personal information to comply with applicable laws, respond to lawful requests from authorities, participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy, including:

• With Shopify, vendors, and service providers that perform Services on our behalf, such as payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping;
• With business and marketing partners to provide marketing services and advertising. Shopify may be used to support personalized advertising across different merchants and websites. These partners process information in accordance with their own privacy policies. Depending on your location, you may have the right to opt out of certain targeted advertising;
• When you direct us or give consent, such as to ship products or through your use of social media widgets or login integrations;
• With affiliates or within our corporate group;
• In connection with a business transaction, such as a merger or insolvency, or to comply with legal obligations, enforce applicable terms or policies, or protect the rights, property, or safety of the Services, our users, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve them. Information you submit through the Services is transmitted to and shared with Shopify and may be processed in countries other than your own.

Shopify may also use aggregated data from your interactions with our store and other merchants to provide enhanced features. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights related to such processing. For more information, please review Shopify’s customer privacy policy.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of such third parties. We encourage you to review their privacy policies before providing any information.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided personal information to us, please contact us so that we may delete it. As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under 16 years of age, as defined by applicable law.

Security and Retention of Information

No security measure is perfect or impenetrable, and we cannot guarantee absolute security. Information transmitted to us may not be secure during transmission, and we recommend avoiding insecure channels for sensitive information.

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining your account, providing Services, complying with legal obligations, resolving disputes, and enforcing applicable agreements and policies.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Right to access the personal information we hold about you;
• Right to deletion of your personal information;
• Right to correction of inaccurate personal information;
• Right to data portability, in certain circumstances;
• Managing communication preferences, including opting out of promotional emails (non-promotional emails may still be sent).

If you reside in the United Kingdom or the European Economic Area (EEA), you may also have the right to object to or restrict processing, and to withdraw consent where processing is based on consent.

Requests can be made through the Services or by contacting us. We may need to verify your identity before processing your request, as permitted by law.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where transfers occur outside the EEA or the United Kingdom, we rely on approved transfer mechanisms, such as standard contractual clauses, unless the destination country is deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The updated version will be posted on this website with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us at:

Email: hello@qamarclock.com

For the purposes of applicable data protection laws, Qamar acts as the data controller of your personal information.